![]() I'm thinking that an out-of-control keyboard would leave the Mac almost unusable, and be really annoying to the client. If that does not fix the problem, then you need to test with a third keyboard, which you should test that the problem does not exist on a different Mac - or, alternatively, test the user's keyboard on another Mac. Trash that one, tooĪlso, trash (there's probably a second file there, too)Īfter trashing those files, those are system-wide preferences, so restart that Mac. Open the Preferences folder in that main Library, and trash a few files:Ĭom. (Lion or newer will also have a second file by that name, with. That would be the main Library, and not the user's library. Go into the hard drive, then the Library folder. What prevents you from verifying the keyboard in the Keyboard Viewer? That can tell you a lot!įor example, if the Alt/Option key is not depressed in the Keyboard Viewer, yet you get results that show the Alt key is being used, then there's some other software issue - such as a utility that provides settings that allow the Alt/Option key to be used through software. ![]()
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